Delivery time

The pre-order period for the "Pretty Eyes" collection runs from October 10 to November 31, 2022.

Products ordered during this time will ship starting October 24 for the first orders, the rest will ship within 8 business days starting November 8.

You will be kept up to date on the production stages via email and on our Instagram account (from manufacturing to shipping your order).

Cancellation / Modification of order

You have 4 business days to cancel or change your order.

For a size change, please send an email to the following address, specifying the desired size and order number:

support@carthay.fr

Additional delay

In case of force majeure, the delivery time as well as the duration of the pre-order period may be extended.

You will be informed by email and on our Instagram account in case of problem.